Terms of Service

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1. Introduction

Welcome to Ringdrop.ai, the innovative AI-powered sales platform brought to you by Outbound Networks LLC ("Company", "we", "us", or "our"). Our platform is designed to transform your sales process by leveraging artificial intelligence to enhance lead discovery, engagement, and sales efficiency.

2. Acceptance of Terms

By accessing, browsing, or using the Ringdrop.ai platform and its associated services (collectively, "Services"), you, the user ("User", "you"), agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you are using the Services on behalf of an organization, you represent that you have the authority to bind the organization to these Terms.

3. Description of Service

Ringdrop.ai provides a suite of services aimed at optimizing sales strategies through advanced AI-driven tools. These include, but are not limited to, intelligent lead generation, automated engagement tools, analytics, and seamless CRM integrations. Our Services are subject to continuous improvement and may evolve over time.

4. User Accounts and Responsibilities

To access certain features of our Services, you must register and create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account. You agree to (a) immediately notify us of any unauthorized use of your account and (b) ensure that you exit from your account at the end of each session.

5. Privacy and Data Protection

5.1 Data Collection: We collect both personal and non-personal information from you when you use our Services. This may include PII (Personally Identifiable Information) such as your name, email address, and payment information.

5.2 Use of Data: Your data is used to deliver and improve our Services, process payments, communicate with you, and comply with legal obligations.

5.3 Data Protection (Revised): Your privacy is paramount. We implement state-of-the-art security measures, including using AWS for secure data hosting. We maintain robust data encryption, conduct regular security assessments, and limit data access to authorized personnel only. Despite our efforts, we cannot guarantee absolute security.

5.4 Data Sharing: We share your information with third parties only when necessary for providing Services, with your consent, or for legal compliance.

5.5 International Data Transfers: Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.

5.6 Your Data Rights: You have the right to access, correct, or delete your personal information, as well as other rights specified in our Privacy Policy.

6. Fees, Payments, and Refunds

Our Services are available under various subscription plans. Fees are billed on a recurring basis, and all transactions are non-refundable, except as required by law or specified by our Refund Policy in your individual service agreement.

7. Modification and Termination of Services

We reserve the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that we will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.

8. Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis. We expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

In no event will we be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if we have been advised of the possibility of such damages), arising out of or in connection with our Services or these Terms.

10. Indemnification

You agree to indemnify and hold harmless the Company, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from your use of and access to the Services or your violation of these Terms.

11. Dispute Resolution

Any disputes arising out of or related to these Terms or the Services will be governed by the laws of the State of Ohio, without regard